PRIVACY
POLICY.

Introduction

Welcome to TranscendLA. This application is the official portal for requesting student records from the Los Angeles Unified School District (LAUSD). We are committed to protecting your privacy and handling your personal information with care and respect. This Privacy Policy is designed to help you understand how we collect, use, and safeguard the information you provide to us.

Compliance

We adhere to the principles and requirements of the Family Educational Rights and Privacy Act (FERPA), the Health Insurance Portability and Accountability Act (HIPAA), and the California Consumer Privacy Act (CCPA).

• FERPA: We protect the privacy of student education records. Information will only be released with appropriate consent or as permitted by law.
• HIPAA: We safeguard protected health information (PHI), such as immunization records, ensuring its confidentiality and security.
• CCPA: We provide California residents with rights regarding their personal information, including the right to know, delete, and opt-out of the sale of their personal information.

Information We Collect

We collect information that is necessary to process student record requests. This may include, but is not limited to:

• Requester's personal information (name, email address, relationship to the student).
• Student's identifying information (name, date of birth, last school attended).
• Payment information for applicable fees via secure processors.
• Any documents uploaded in support of a request.

How We Use Your Information

Your information is used exclusively for the following purposes:

• To verify your identity and authorization to receive student records.
• To locate the correct student records within the LAUSD system.
• To process your request and deliver the requested documents securely.
• To communicate with you regarding your request status.
• To process payments for fees associated with your request.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. All data transmissions are encrypted, and access to records is strictly controlled.